Contact us.
Send a note. A real person on our team will write back, usually within four hours. Or ask Wren AI for an instant answer based on PERCH's own docs.
Faster ways to get help, if you know what you need.
Four common reasons people write have a faster path than a form.
Ask Wren first.
Wren knows every certified builder's specs, our state codes, warranties, and past FAQs. Real question in, real answer out — with sources.
Reach the right team by reason.
Any note reaches the right person. Here's who handles what.
Buyer
General · reservations · escrowQuestions about the Nest, delivery to your state, financing, or how escrow-with-proof works.
Builder
Factory capacity · production · delivery radiusStart at /partners to tell us about your factory, or drop a note for our Partner Relations team.
Lender, contractor, or agent
Partnership · referral networkBuilding our lender, local contractor, and licensed agent network in NC, SC, GA, TN, VA. Partnership notes go straight to the founder.
Journalist or investor
Press · fundraise · mediaStraight to the founder. Put your deadline or timeline in the subject line — we'll answer faster if it's urgent.
Existing PERCH customer
Build · warranty · disbursementsEverything for your build lives in your portal — messages, docs, releases, warranty.
Prefer a real conversation?
15 minutes with the concierge team. Look at your parcel, talk timeline, financing, escrow. No sales pitch — if PERCH isn't a fit, we'll say so.